Home Health Care

home health careRoberta is a licensed nurse providing skilled nursing care to people who are homebound with injuries or illness. As part of the care she gives, she often takes up residence in the patient's home, helping them until they are recovered enough to take better care of themselves. Her patients vary from week to week and even from day to day, so she is never quite certain where she will be at any given time.

"It used to be that I'd have to leave all sorts of details with the agency and with my husband how to get hold of me. And any change put everything up in the air. But with PhonePlusPlus that's no problem anymore. Now I never miss a call, message, page or fax."

"I just set the call FollowMe the way I want it, and people can get hold of me as easy as anything. I know right away on a new job if my cell phone works there and if not I can send my calls to the house line. I can even set the time of day, so late night calls don't bother my patient."

"The folks at the agency love knowing they can reach me, so I usually get bumped to the top of the list on new patients. And my husband has even figured out the Internet and he's showed me how easy it is to keep messages in my email. That's really important for when doctors call and leave me special orders. Now I've got a record of exactly what the doctor or the pharmacist said, so there's no mistake and I can cover my base. I can also get faxes without a fax machine if there are any special instructions."

"Sometimes, when there's nothing to do but watch and wait, I'll use my PhonePlusPlus to call my sister out West. It doesn't go on the patient's phone bill, and it doesn't cost ME a whole bunch, like my phone company card used to. Or she can use her local Public Access Numbers to call me and it doesn't cost her a thing because it's a local call."

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