4570 South Eastern Avenue
Las Vegas, Nevada 89119
For the fastest answers please check out our "self help" tools:
For assistance with any aspect of your service, try our self help tools, or feel free to contact us anytime.
The best way to communicate with customer service is by E-Mail. You can Email us here
Contacting us by email gives us a written copy of your Genie Number and request and allows us to forward the problem, in your own words, to our technical support if required.
Be sure to include your Genie Number and as much detail as necessary. We will normally respond to Email inquires within 1 business day.
You can reach Customer Service by phoning your own Genie Number. Just press zero (0) as soon as the call is answered.
Customer Service is also available as a local call through the International Public Access Numbers, in over 5,000 cities, in forty countries, on five continents. Simply click here, call the city local to you, and press 0 as soon as your call is answered.
Mail to: AllCom Customer Service, 18034 Ventura Boulevard, Suite 400, Encino, California 91316.
If you are interested in becoming a AllCom Reseller please click here for Reseller’s Information.
If you are a Principal in a unified communications, messaging, voice-mail company, or a prepaid or stored value service provider anywhere in North America, and wish to explore the possibility of a business combination, please click here.
If you have a product or service you feel might compliment AllCom, please feel free to email our Business Development department. Be sure to include your contact information, product or service and how you feel there might be a fit.
At this time, we are not actively seeking investments from the public. If you have questions regarding investments or corporate matters of AllCom, you may contact us via Email by clicking here.
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*The Genie Personal Assistant, Genie Number, Genie Mail and calling card services are provided on the AllCom Universal Office platform. **The minimum age requirement for GenieCard holders is 18. The GenieCard Visa® Prepaid Card is issued by MetaBank pursuant to a license from Visa U.S.A. Inc.